Delivery Information

Delivery to UK mainland addresses. In returns, shipping charges will be deducted, and then a refund will be processed. For delivery to all other parts of the world delivery is charged based on the weight and dimensions of the products ordered and is calculated prior to checkout.  

HOW LONG DOES IT TAKE FOR THE ORDER TO BE DELIVERED?

We expect orders to be packed within 24 hours of when the order has been placed (excluding weekends). Once your order has been shipped we will notify you via email, we expect the parcel to arrive within 2 to 4 business days for UK mainland.

DELIVERY DELAYS
Whilst we are still aiming to dispatch orders in 24 hours, please allow up to 1 extra day for your order to be dispatched due to ongoing disruptions to our warehouse fulfilment and there may also be delivery delays for the carriers due to Covid disruptions.

CAN I TRACK MY ORDER?

Once your order has been shipped we will upload your tracking details. Please note that there may not be any tracking information until the parcel has been scanned and the tracking details updated.

HOW DO I CANCEL MY ORDER?

Should you wish to cancel your order, please contact us with your order details at info@westlanelinens.co.uk

HOW DO I CHANGE THE DELIVERY ADDRESS?

Should you wish to change your delivery address, please contact us with your order details at info@westlanelinens.co.uk. Please note that should your order already be packed and ready for pick up we will not be able to amend the address. 

CAN I RETURN MY ORDER?

Should you wish to return your order, you have 14 days to return the order from the date of purchase for a full refund. All returns items must be in the original packaging and must be unused and undamaged. In returns, shipping charges will be deducted, and then a refund will be processed. Please contact us with your order details at info@westlanelinens.co.uk. Once we have been contacted we will advise you the steps in having the product returned to us.

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Welcome to Westlane Linens.

At Westlane Linens, we are more than just a towel company; we are custodians of a legacy that blends quality and comfort seamlessly. With over three decades of expertise in the art of crafting premium linen products. We have honed our skills to perfection. As a family owned textile business, now flourishing in its third generation, we have proudly served some of the prestigious luxury brands with our top tier.

Direct from our hands to your home.

Our mission is to bring the world’s most comfortable textile products, crafted with care, straight to your doorstep at prices that redefine value.

Experience the Westlane difference today.

At Westlane Linens, we are committed to sharing our passion for quality and comfort with you.
Each product we offer carries the hallmark of our dedication to excellence. Explore our range and experience the excellence that true craftsmanship brings.

Our products have premium quality.

All of our items are OEKO-TEX Green Certified, meaning they have been tested for sustainability and harmful substances.

Traceable Supply Chain

Socially Responsible

No Harmful Chemicals

Environment Friendly

Quality is in our DNA.

Our R&D team is constantly innovating, introducing the latest in fabric technology and offering the largest selection of bedding design combinations. We believe your bed should be as unique as you are, which is why we provide a range of styles for you to mix and match to create the ultimate experience.

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