Delivery Information

Delivery to UK mainland addresses. In returns, shipping charges will be deducted, and then a refund will be processed. For delivery to all other parts of the world delivery is charged based on the weight and dimensions of the products ordered and is calculated prior to checkout.  

HOW LONG DOES IT TAKE FOR THE ORDER TO BE DELIVERED?

We expect orders to be packed within 24 hours of when the order has been placed (excluding weekends). Once your order has been shipped we will notify you via email, we expect the parcel to arrive within 2 to 4 business days for UK mainland.

DELIVERY DELAYS
Whilst we are still aiming to dispatch orders in 24 hours, please allow up to 1 extra day for your order to be dispatched due to ongoing disruptions to our warehouse fulfilment and there may also be delivery delays for the carriers due to Covid disruptions.

CAN I TRACK MY ORDER?

Once your order has been shipped we will upload your tracking details. Please note that there may not be any tracking information until the parcel has been scanned and the tracking details updated.

HOW DO I CANCEL MY ORDER?

Should you wish to cancel your order, please contact us with your order details at info@westlanelinens.co.uk

HOW DO I CHANGE THE DELIVERY ADDRESS?

Should you wish to change your delivery address, please contact us with your order details at info@westlanelinens.co.uk. Please note that should your order already be packed and ready for pick up we will not be able to amend the address. 

CAN I RETURN MY ORDER?

Should you wish to return your order, you have 14 days to return the order from the date of purchase for a full refund. All returns items must be in the original packaging and must be unused and undamaged. In returns, shipping charges will be deducted, and then a refund will be processed. Please contact us with your order details at info@westlanelinens.co.uk. Once we have been contacted we will advise you the steps in having the product returned to us.

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Welcome to Westlane Linens.

Where tradition and luxury intertwine. Our family-run business began with a simple vision - to create the finest linens that transform everyday moments into extraordinary experiences.

Over the decades,

our commitment to quality and excellence has been unwavering, allowing us to grow and thrive while staying true to our roots. Each piece is crafted with meticulous attention to detail using the finest materials, with our skilled artisans ensuring that each piece meets the highest standards of quality, luxury and comfort.

Sustainability is at the cornerstone of our values

We are committed to environmentally responsible practices that honor our planet and reflect our deep respect for nature. From ethical sourcing to eco-friendly production processes, we strive to make a positive impact on the world.

At Westlane Linens, we believe luxury should be accessible to all. Our diverse range of products, from plush towels to elegant bed linens, combines tradition with modernity, offering you the ultimate in comfort and
style.

Join the Westlane Linens family and experience timeless elegance and enduring quality in your home. Thank you for choosing us to be a
part of your home and for sharing in our story.

Luxurious Quality in Every Thread

All of our products are OEKO-TEX Green Certified, meaning they have been tested for sustainability and harmful substances.

Traceable Supply Chain

Socially Responsible

No Harmful Chemicals

Environmental Friendly

 Innovation and Excellence

Quality is our foundation. Our team is relentless in pursuing innovation, introducing cutting-edge technology to offer you a wide selection of products with exquisite designs. We believe our products should be as unique as you are. That is why we offer an extensive range of styles, allowing you to mix and match to create your perfect sanctuary.

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